Thursday, October 9, 2008

Playing Employees on Each Other

So something I hadn't mentioned completely before. John likes to cause drama and play people against each other. I've never seen so much drama before. So much gossip. So much redundancy.

An example. He tells me today that Kerry has complained. That she has stated that there are "tons of pissed off customers who are freaking out," who don't know where there orders are.

When I am emailed that there is a customer with a question, I contact them as soon as I get the email. Obviously, if they call, I handle it right then and there. And, when permitted, I send a notice to the customer that something is on backorder. Usually this is delayed because John thinks it's better to dig through old clearance costumes, or some other pointless task than to help customers, and then he wants to know why it isn't done, when he's pulled me off of it 15 times. Oh, and don't even go into the fact that he forgot that he pulled me off of it.

So, there are tons of pissed off customers. They are at the gates with torches in hand, they are going crazy, they are calling every 3 minutes, etc. I contacted Kerry. Guess what. There's no one. Not a fucking soul. The guy is mental and lives in a delusion.

He did this the other day, as well. A few nights ago we were packing. I have NEVER been trained on packing or picking. But, then, no one has ever been trained at this place. So, I do my best. But I don't want to pick the same thing twice, or get in people's way, and he keeps getting on the phone and on the shipping computer, so I can do nothing. I told Nat that I feel like I was wasting his money, because I was standing around, and every time that I asked what I needed to do, I was ignored.

The next morning, he tells me that other people are complaining that I am doing nothing and standing around. I told him that "several people" don't even work at the warehouse, and his answer was, "Me, Nat, Matt, that's several." So, all in all I was told that Matt and Kerry were complaining because they "work so hard and James does nothing." I talked to both of them, whom I trust, because they see the exact same problems with John's mental process, and guess what? Nothing. Neither said anything, and Kerry even said that John was complaining about it and that he would blame is on her. He did.

Fact is, I mentioned it to Nat, who I bet suggest I NOT stand around and cost them money, and in his delusional state, he took it to the next level and thought fictitious people were complaining. One thing is certain, he is running this company into the ground, and treating his employees like slaves, and I don't use that word liberally.

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